As part of New South Wales’ response to COVID-19, the Agency for Clinical Innovation (ACI) established a critical intelligence unit (CIU) to keep abreast of new developments and aid health care leadership in decision-making. The CIU was a new organisational entity which brought together clinical, analytic, research, organisational and policy experts to provide timely and considered advice to decision-makers. It is a model that is adaptable to different health care systems and pandemic stages.
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